Customer Service
We offer award-winning customer service and an unconditional guarantee. By viewing our customer support section, you can easily access all of our policies, learn more about us, or even view our unsolicited testimonials.
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Processing Times
Because our personalized gifts are created individually for you and your gift recipient, we require time to customize each item. We need 5 business days to create each gift. After that, delivery time depends on the shipping method you choose. Standard in-house shipping is by either USPS or UPS Standard, and adds an additional 5-10 days. Our full shipping policies are explained in our Customer Support pages. |